DWP Launches New Way for Pensioners to Claim Attendance Allowance

The Department for Work and Pensions (DWP) has introduced a new, simplified way for people over State Pension age to claim Attendance Allowance payments. If you or someone you know is above the State Pension age and struggling with a long-term illness or disability, this new change might help you get financial support more easily.

What Is Attendance Allowance?

Attendance Allowance is a benefit offered by the UK government to help older adults who have a disability or health condition that requires care or support. This payment is non-means-tested, which means your savings or income won’t affect whether you qualify. It’s also tax-free and doesn’t reduce any other benefits you already receive.

There are two rates:

  • Lower rate (£72.65 per week): for people who need frequent help or supervision during the day OR at night.
  • Higher rate (£108.55 per week): for people who need help or supervision throughout both day and night.

You could get up to £434.20 every 4 weeks, depending on the level of care you need.

Who Can Apply?

To be eligible, you must:

  • Be over State Pension age (currently 66)
  • Have a disability or health condition that needs care or supervision for at least 6 months
  • Be living in Great Britain when you claim
  • Not already receiving Personal Independence Payment (PIP) or Disability Living Allowance (DLA)

What’s the New Way to Apply?

Previously, people had to print and fill out a lengthy form and send it by post. This process was not only time-consuming but also difficult for many older individuals, especially those who are not comfortable with paperwork or have physical challenges.

Now, DWP has made it easier.

Key Update: Request the Form Online

You can now go to the official government website and request the Attendance Allowance form online. You’ll get it sent to your home with your name, National Insurance number, and barcode already filled in. This reduces errors and makes filling it out much faster.

Visit the DWP site’s Attendance Allowance section and click on the option that says “Request a printed form by post.” It takes less than 5 minutes, and you can do it from a mobile or computer.

This new method is not the same as applying fully online, but it removes a big hurdle by helping you get the correct form faster, with fewer chances of mistakes.

Why Is This Helpful?

Many older people miss out on Attendance Allowance because they find the process too confusing or don’t know they are eligible. This new system solves that problem in three ways:

  1. No need to download and print forms yourself
  2. Personalised forms save time and reduce mistakes
  3. Makes it easier for family members or caregivers to help apply

This is especially useful for people living alone or without easy access to printers and computers.

Tips to Increase Your Chances of Getting Approved

  • Be honest and detailed about how your condition affects you daily.
  • Include examples like difficulty with washing, dressing, cooking, or moving around.
  • Don’t downplay your needs—this benefit is designed to help you.
  • If you’re unsure how to fill it in, you can get help from Citizens Advice, Age UK, or local support groups.

Will This Affect Your Other Benefits?

No. Attendance Allowance does not reduce other benefits, but in many cases, it can actually increase them. For example, receiving Attendance Allowance might mean:

  • Higher Pension Credit
  • Help with Council Tax
  • Help with Housing Benefit

So even if you think you manage fine, if you need help regularly, it’s worth applying.

What Happens After You Apply?

Once you send the form, the DWP will review it and may contact your doctor or health professional. You don’t need to attend a medical examination in most cases. It may take up to 8 weeks to hear back, so apply early.

If approved, you’ll receive backdated payments from the day your form was received. That’s why it’s important to request and return the form as soon as possible.

Final Thoughts

This small but important update by DWP can make a big difference in how older people access the financial support they’re entitled to. If you or someone you care about is over the State Pension age and needs help due to a health issue or disability, don’t delay—request the form online today and get the support you deserve.

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